Not sure how to get started with your virtual appointment? Follow these simple steps…
Step 1: Schedule Your Video Visit
Make an appointment with your doctor and provide the requested information, including your phone number, email address and date of birth.
Step 2: Get Access to Your Patient Portal
You’ll need a patient portal login to access your video visit from a web browser or to use PocketPatient. Please contact your physician’s office for patient portal access or login assistance.
Step 3: Download the PocketPatient App
Download the PocketPatient app from the App Store or Google Play for use on your iPhone (iOS12 and above) or Android device (v. 7.0 and above). You do not need a username or password to access video visits on PocketPatient, but the app must be installed. You will need this login info to access other features on PocketPatient.
Step 4: Prepare for Your Video Visit
In addition to downloading the app, you will want to complete any instructions from your physician’s office. You may be asked to complete forms or upload information to your patient portal.
Step 5: Join the Video Visit
When your physician is ready, you’ll receive an invitation to join by text or email. You may also receive a PocketPatient notification.
To join using the PocketPatient app, select the link received by text or email, enter your last name and date of birth, and select “Join Video Visit” to meet with your physician.
Or log in to the patient portal or PocketPatient app with your patient portal login information and select “Join Video Visit” under “Appointments” to meet with your physician.
Call our office at (859) 283-1033 for more information on how you can sign up for Telehealth Visits!