Front Desk Staff

Job description

Dermatology Associates of Northern Kentucky is seeking a part-time receptionist, responsible for coordinating the daily administration of doctors, staff, and patients.

*This is a part-time position 2-3 days a week for 9.5-10 hours each day; days to be determined. Hours are from 7:15 am to about 5:15 pm, M-F. We are looking for someone who is able to cover for coworkers, as needed, during the rest of the week. We are a very fast paced, busy office so the ideal candidate must be good with multitasking and working in high energy environment.

Job Responsibilities:

• Communicate with referring physicians, patients, and others to provide information, answer questions, and schedule appointments.
• Collect applicable co-pays, co-insurance, and deductibles.
• Answer phone calls promptly and in a professional manner.
• Make reminder calls and send out reminders for upcoming appointments.
• Greet patients, check-in patients for appointments, and verify insurance.
• Check schedules for added, canceled, and no-show appointments.
• Schedule follow-up appointments, as needed.
• Prepare for appointments scheduled for the following day.
• Maintain business office inventory and equipment and order supplies, or schedule repairs, as needed.
• Scan documents into electronic health record.
• Maintain tidiness of waiting area and reception counter throughout the day.
• Protect patients’ rights by confidentiality.
• Sort and distribute mail.
• Answer any inquiries that patients have.
• Other duties as assigned.

Qualifications:

• High school diploma or a GED, required.
• At least 1 year of directly applicable experience, preferred.
• Medical background, preferred.
• Strong computer skills required.
• Must have strong attention to detail and excellent organizational skills.
• Must be a self-starter, motivated, well-organized, results-oriented, and willing to learn new skills.
• Must have excellent verbal and written communication skills.

Equipment Operated: Standard office equipment including computers, copiers, printers, telephones, etc.

Job Type: Part-time

Pay: $15.00 – $17.00 per hour

Expected hours: 20 – 25 per week

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule
• Paid time off
• Professional development assistance

Schedule: 8 hour shift

Work Location: In person